If you are a current Made for iPhone hearing aid wearer and need technical support, please call 800-721-3573.

Compatibility Information

Apple

The Made for iPhone Hearing Aid and the TruLink app are compatible with the following Apple devices: iPhone 6 Plus, iPhone 6, iPhone 5s, iPhone 5c, iPhone 5, iPhone 4s, iPad Air 2, iPad Air, iPad (4th generation), iPad mini 3, iPad mini with Retina display, iPad mini, iPod touch (5th generation) and Apple Watch. Use of Apple Watch requires iPhone 5 or later.

The Made for iPhone Hearing Aid and the TruLink app are compatible with iOS 8.3, 8.2, 8.1.3, 8.1.2, 8.1.1, 8.1, 8, 7.1.2, 7.1.1 and 7.1.

Users of the iPhone 5 and iPod touch may experience some occasional minor audible artifacts when streaming audio with any 8.x version of iOS.

You may need to re-pair your hearing aids to your iOS device after you update iOS.

Android

Made for iPhone Hearing Aids and the TruLink app are compatible with the following Android products: Samsung Galaxy S6, Samsung Galaxy S5, Samsung Galaxy S4, Samsung Galaxy Note 4, Samsung Galaxy Note 3, HTC One M8 and HTC One M7. It is recommended that Android users use operating system 4.4.4 for Galaxy S5 and S4 phones and operating system 5.0 for Galaxy S6, HTC One M8 and M7, and Note 4 and Note 3. We are constantly evaluating Android products and their compatibility with our hearing aids. Due to the complex nature of the Android platform and many different types of products utilizing this platform, we test each product separately and will provide compatibility information as we complete our rigorous testing. Remember to check this page for updated Android compatibility information.

Frequently Asked Questions

1. Where can I get the Made for iPhone Hearing Aid with TruLink app technology?

To purchase Made for iPhone Hearing Aids with TruLink, schedule an appointment with your local hearing healthcare professional by calling 1-888-227-8906.

2. How do Made for iPhone Hearing Aids connect with the TruLink app?

Together, Made for iPhone Hearing Aids and the TruLink app are designed to deliver the most personalized hearing experience ever by providing seamless connectivity with your iPhone, iPad or iPod touch.

Phone calls

You can answer calls with the touch of a finger and then hear the entire conversation streamed directly into your Made for iPhone Hearing Aid via Bluetooth® 4.0 wireless technology.

Live Microphone

This feature lets you record, play back and even email audio as it happens. You can use your iPhone as a microphone. For example, at a big family dinner, set your iPhone in the center of the dinner table and hear all the conversations directly into your Made for iPhone Hearing Aid.

TruLink Memories

Create and save hearing aid settings, called TruLink Memories, using the SoundSpace feature on the TruLink app. For example, let's say you visit Bob's Coffee Shop every Saturday. You can create a TruLink Memory setting for that coffee shop and "geotag" it. Now, using the built-in GPS on your iPhone, every time you visit Bob's Coffee, your Made for iPhone Hearing Aid automatically adjusts to that saved setting. You can create up to 20 TruLink Memories.

Remote Control

With a simple touch on your iPhone, you can easily change volume and switch memories.

Pristine Audio Streaming

You can stream any music or media played on your iPhone directly to your Made for iPhone Hearing Aid for a more immersive and impressive listening experience.

Instructional Videos for Apple Devices