If you are a current Made for iPhone hearing aid wearer and need technical support, please call 800-721-3573.

Compatibility Information

Apple

The Made for iPhone Hearing Aid and the TruLink app are compatible with the following Apple devices: iPhone 6 Plus, iPhone 6, iPhone 5s, iPhone 5c, iPhone 5, iPhone 4s, iPad Air 2, iPad Air, iPad (4th generation), iPad mini 3, iPad mini with Retina display, iPad mini and iPod touch (5th generation).

The Made for iPhone Hearing Aid and the TruLink app are compatible with iOS 8.2, 8.1.3, 8.1.2, 8.1.1, 8.1, 8, 7.1.2, 7.1.1 and 7.1.

Users of the iPhone 5 and iPod touch may experience some occasional minor audible artifacts when streaming audio with any 8.x version of iOS.

You may need to re-pair your hearing aids to your iOS device after you update iOS.

Android

Halo Hearing Aids and the TruLink app are compatible with the following Android products: Samsung Galaxy S4 and S5. It is recommended that Android users use operating system 4.4 or higher. Remember to check this page for updated Android compatibility information.

Frequently Asked Questions

1. Where can I get the Made for iPhone Hearing Aid with TruLink app technology?

To purchase Made for iPhone Hearing Aids with TruLink, schedule an appointment with your local hearing healthcare professional by calling 1-888-227-8906.

2. How do Made for iPhone Hearing Aids connect with the TruLink app?

Together, Made for iPhone Hearing Aids and the TruLink app are designed to deliver the most personalized hearing experience ever by providing seamless connectivity with your iPhone, iPad or iPod touch.

Phone calls

You can answer calls with the touch of a finger and then hear the entire conversation streamed directly into your Made for iPhone Hearing Aid via Bluetooth® 4.0 wireless technology.

Live Microphone

This feature lets you record, play back and even email audio as it happens. You can use your iPhone as a microphone. For example, at a big family dinner, set your iPhone in the center of the dinner table and hear all the conversations directly into your Made for iPhone Hearing Aid.

TruLink Memories

Create and save hearing aid settings, called TruLink Memories, using the SoundSpace feature on the TruLink app. For example, let's say you visit Bob's Coffee Shop every Saturday. You can create a TruLink Memory setting for that coffee shop and "geotag" it. Now, using the built-in GPS on your iPhone, every time you visit Bob's Coffee, your Made for iPhone Hearing Aid automatically adjusts to that saved setting. You can create up to 20 TruLink Memories.

Remote Control

With a simple touch on your iPhone, you can easily change volume and switch memories.

Pristine Audio Streaming

You can stream any music or media played on your iPhone directly to your Made for iPhone Hearing Aid for a more immersive and impressive listening experience.

Instructional Videos for Apple Devices