Frequently Asked Questions

1. Where can I get the Made for iPhone Hearing Aid with TruLink app technology?

To purchase Made for iPhone Hearing Aids with TruLink, schedule an appointment with your local hearing healthcare professional by calling 1-888-227-8906.

2. How do Made for iPhone Hearing Aids connect with the TruLink app?

Together, Made for iPhone Hearing Aids and the TruLink app are designed to deliver the most personalized hearing experience ever by providing seamless connectivity with your iPhone, iPad, iPod touch and Apple Watch.

Phone calls

You can answer calls with the touch of a finger and then hear the entire conversation streamed directly into your Made for iPhone Hearing Aid via Bluetooth® 4.0 wireless technology.

Live Microphone

This feature lets you record, play back and even email audio as it happens. You can use your iPhone as a microphone. For example, at a big family dinner, set your iPhone in the center of the dinner table and hear all the conversations directly into your Made for iPhone Hearing Aid.

TruLink Memories

Create and save hearing aid settings, called TruLink Memories, using the SoundSpace feature on the TruLink app. For example, let's say you visit Bob's Coffee Shop every Saturday. You can create a TruLink Memory setting for that coffee shop and "geotag" it. Now, using the built-in GPS on your iPhone, every time you visit Bob's Coffee, your Made for iPhone Hearing Aid automatically adjusts to that saved setting. You can create up to 20 TruLink Memories.

Remote Control

With a simple touch on your iPhone, you can easily change volume and switch memories.

Pristine Audio Streaming

You can stream any music or media played on your iPhone directly to your Made for iPhone Hearing Aid for a more immersive and impressive listening experience.

For additional information about the TruLink app:

Apple FAQs Android FAQs Apple Un-pairing and Re-pairing Instructions Android Un-pairing and Re-pairing Instructions TruLink for Apple Devices Setup

Instructional Videos for Apple Devices

Compatibility Information


Made for iPhone Hearing Aids and the TruLink app have been tested and are compatible with all versions of iOS 12 and iOS 11. Apple’s Operating System (iOS) runs your iPhone and is responsible for managing the connectivity between the iPhone and Made for iPhone Hearing Aids. There is a pairing tutorial video further down this page.

iOS UPDATE NOTE: When updating the version of iOS on your iPhone, the hearing aids may lose connection, requiring you to unpair and re-pair the hearing aids with your iPhone.

The TruLink app is a supplement to your Made for iPhone Hearing Aids and offers a variety of enhanced adjustment capabilities and exciting features. The TruLink app relies on iOS connecting to the hearing aid in order to communicate. The TruLink app on Apple Watch can control volume and memories of Made for iPhone hearing aids when connected to iPhone and/or iPad.

Made for iPhone Hearing Aids and the TruLink app are compatible with the following Apple devices: iPhone X, iPhone 8 Plus, iPhone 8, iPhone 7 Plus, iPhone 7, iPhone SE, iPhone 6s Plus, iPhone 6s, iPhone 6 Plus, iPhone 6, iPhone 5s, iPhone 5c, iPhone 5, iPhone 4s (Halo only), iPad Pro, iPad Air 2, iPad Air, iPad (4th generation), iPad mini 4, iPad mini 3, iPad mini with Retina display, iPad mini, iPod touch (5th generation) and Apple Watch. Use of Apple Watch requires iPhone 5 or later.

For best performance, we recommend using TruLink 4.3.


We are constantly evaluating Android products and their compatibility with our hearing aids. Due to the complex nature of the Android platform and many different types of products utilizing this platform, we test each product separately and will provide compatibility information as we complete our rigorous testing. Remember to check this page for updated Android compatibility information.

Made for iPhone Hearing Aids and the TruLink app are compatible with the following Android products:

TruLink Supported Android Device Recommended Android Operating System
Google Pixel 7.0
Google Pixel XL 7.0
Google Pixel 2 8.0
Google Pixel 2 XL 8.0
Google Nexus 6P 8.0
Google Nexus 5X 7.1.1
Samsung Galaxy S9 Plus 8.0
Samsung Galaxy S8 7.0
Samsung Galaxy S7 Edge 7.0
Samsung Galaxy S7 7.0
Samsung Galaxy S6 Edge Plus 7.0
Samsung Galaxy S6 Edge 7.0
Samsung Galaxy S6 5.0
Samsung Galaxy S5 4.4.4
Samsung Galaxy S4 4.4.4
Samsung Galaxy Note 8 7.0
Samsung Galaxy Note 7 6.0
Samsung Galaxy Note 5 5.1.1
Samsung Galaxy Note 4 5.0.1
Samsung Galaxy Note 3 5.0
HTC 10 7.0
HTC One M9 6.0
HTC One M8 6.0
HTC One LTE (M7) 5.0

TruLink for Android does not provide streaming at this time.